Inclusive language

Language is more than just a tool for communication. It shapes how we see the world, builds connections between people, and influences how others perceive us. This becomes especially important when we talk about vulnerable or marginalised groups.

Using the wrong words—even without harmful intent—can distance people, signal a lack of understanding, or even cause harm and offence. What’s more, language is constantly evolving: terms that were once acceptable may become outdated, inappropriate, or discriminatory over time.

For over a decade, the Journalists for Tolerance team has been working with inclusive language and ethical communication. We collaborate with grassroots and human rights organisations that advocate for LGBTQ+ communities, people living with HIV, people with disabilities, migrants, Roma people, people who use drugs, and other vulnerable groups. This long-term engagement gives us a deep understanding of hate speech dynamics and the importance of inclusive communication.

Based on this expertise, we have developed a practice-oriented training designed to help:

• professionals who work with language, text, and communication;
• organisations aiming to embed inclusive language in their communication strategies;
• teams seeking to strengthen inclusive and respectful internal communication practices.

The training can be delivered both offline and online. It combines theory with interactive practice, helping participants understand the impact of words and build sustainable skills for inclusive communication.

Bring this training to your team and make your communication clearer, safer, and more human.